You can be good at your work and still struggle in ways other people rarely see.
An attorney may advocate confidently for a client during the day, then lie awake carrying the weight of their story and wondering what more they could have done. A surgeon may spend hours making life-or-death decisions, then come home still braced for the next emergency, unable to unwind or feel present with the people they love. An executive may keep putting their own needs last because there never seems to be time, then snap at their partner over a small question after spending the day just trying to get through.
Each of these people may be accomplished and capable, while privately struggling to manage the stress they carry. Their responses make sense in the context of their experiences, and they deserve support, too.
WellxNess is a virtual mental health platform providing ongoing, private-pay psychotherapy for adults. We bring together experienced clinicians, personalized therapist matching, care coordination, and flexible options for support in one place. From your first conversation through ongoing therapy, our model is designed to make it easier to find the right care and stay connected to it.
Why WellxNess was created
WellxNess grew from our founder’s experience in technology and corporate leadership, where she saw how professional demands and uncertainty could affect people’s well-being. She also saw how workplace cultures can suffer when leaders and colleagues are struggling themselves, and stress, unresolved conflict, and harmful patterns begin to shape how they treat one another.
Those experiences, alongside concerns about fragmented experiences of online care, prompted a question: How could virtual psychotherapy feel more personal, coordinated, and consistent?
Finding an available appointment is only the beginning. You also need to understand who you’ll be working with, whether their expertise fits your concerns, and how support will work over time.
WellxNess brings those questions into the conversation from the start.
Why we chose a private-pay model
Our private-pay model allows us to set fees around the clinical expertise, time, and support involved in delivering care, rather than building the service around an insurer’s reimbursement rate.
Therapist compensation is part of the conversation about sustainable care. In a 2023 SimplePractice survey of 550 U.S. mental health practitioners, 44% of respondents who were currently experiencing burnout identified low pay as a contributing factor. This was a self-reported survey, but it offers a direct view of the financial pressures practitioners described. Read the therapist burnout report.
Financial strain may also affect whether clinicians remain in their jobs. A study following 247 therapists at community mental health sites found that greater financial strain was associated with subsequent staff turnover over one year, even after accounting for burnout and other factors. Read the study.
When a therapist leaves a position, clients may need to find another provider and begin building a new therapeutic relationship. That possibility makes the sustainability of clinical work relevant to clients, too.
At WellxNess, we’ve designed our model to invest in experienced clinicians and support sustainable work. Our goal is to help therapists remain engaged in their careers and give clients a better opportunity to build a lasting relationship with their provider.
Private-pay care is a financial commitment, and it won’t be the right choice for everyone. We believe people should understand what they’re paying for before deciding whether the model fits their needs.
Why the therapeutic relationship matters
Over time, a therapist can come to understand more than the immediate problem that brought you in. They learn about the relationships, history, responses, and recurring patterns that give that problem context.
That familiarity can make room for conversations that would be difficult to have with someone you’ve just met.
An analysis of 295 studies involving more than 30,000 patients found that people who had stronger working relationships with their therapists tended to have better treatment outcomes. The association was similar in face-to-face and internet-based therapy. Read the analysis.
The therapeutic alliance includes the connection you feel with your therapist and how well you work together toward shared goals. The finding helps explain why the relationship deserves attention alongside the treatment approach.
At WellxNess, we emphasize thoughtful matching and the opportunity for ongoing care. If something isn’t working, discussing the fit is part of that process. Continuity should support useful therapy, not pressure someone to stay in a relationship that doesn’t meet their needs.
What does a therapy subscription provide?
A subscription supports parts of the care experience surrounding your appointments. The services included depend on the level you choose.
Essential: Access to the platform and personalized clinician matching.
Concierge: Adds scheduling assistance and care navigation.
Signature-level subscriptions: Include two monthly Flex Hours for agreed asynchronous support from your clinician.
Concierge care coordination also provides a human point of contact beyond your therapist. You can meet virtually with a care coordinator to discuss practical questions, how the therapist match is working, and support with referrals or community resources.
Your therapist remains responsible for clinical treatment. The coordinator helps you navigate the care experience.
The Essential subscription is $155 per month, with individual therapy sessions billed separately at $260 each. For example, a month with two sessions would total $675 under that arrangement.
Regular subscriptions and therapy sessions are separate charges. Retainer arrangements work differently: therapy provided within the reserved hours is included in the retainer.
You can compare WellxNess subscriptions and pricing to understand the benefits, session charges, and scheduling policies before choosing an arrangement.
Wondering what this could look like for you? Start with a conversation about your needs and the kind of support you’re looking for.
Get started with a therapist
Experienced therapists for concerns that deserve depth
WellxNess works with fully licensed clinicians who bring established clinical experience and specialized expertise.
Our clients may seek help with stress and burnout, trauma, attachment-related concerns, relationship difficulties, life transitions, or behaviors that feel difficult to control and are affecting daily life.
Demanding work can make long-standing patterns more noticeable. You might find yourself overpreparing, struggling to delegate, withdrawing from people you love, or reacting strongly to criticism. Some people notice compulsive patterns, persistent physical tension, or a sense of being on alert even after the workday is over.
Professional success doesn’t tell the whole story of someone’s mental health. Therapy offers space to explore these experiences without reducing them to a job title or assuming they all have the same cause.
Depending on the clinician, treatment may draw on trauma-focused, somatic, relational, mindfulness-based, or insight-oriented approaches. Matching helps identify a clinician whose experience and way of working fit the concerns you want to address.
A rhythm of care that reflects what you need
Some people benefit from a consistent weekly appointment. Others meet twice a month when that frequency fits their needs and treatment goals.
There are also times when someone needs more focused outpatient work. Extended sessions or several appointments in a week may provide space to address a particular concern, process trauma, or work through a persistent pattern.
For example, you and your therapist might discuss whether several hours of focused work in a week would be clinically appropriate and practically available. That work might use EMDR, somatic approaches, or another method suited to your needs and the clinician’s expertise.
More time isn’t automatically better. Your clinician helps determine the approach, pacing, and level of support that make sense for you.
Step-up and step-down outpatient care
A step up in outpatient care means increasing support when the current frequency or format isn’t meeting someone’s needs. That might involve more frequent appointments or longer, focused sessions.
A step down in care supports the transition from a more structured treatment setting into everyday life. After residential treatment, partial hospitalization, or an intensive outpatient program, some people may benefit from more outpatient support than a single weekly session.
With your consent, your clinician can consult with a referring provider or treatment center to support that transition. When a higher level of care is needed, the team can also help with referrals and coordination.
These arrangements depend on clinical appropriateness and availability. They do not replace an intensive outpatient program, partial hospitalization, emergency treatment, or round-the-clock care.
When you need greater flexibility or reserved therapist time
A surgeon’s schedule may change unexpectedly. An executive may face periods of travel or urgent responsibilities. Someone returning from treatment may still be working out the demands of daily life and ongoing care.
For people in these circumstances, flexibility can be an important part of choosing a care arrangement.
Some WellxNess subscriptions include defined allowances for late cancellations. A psychotherapy retainer addresses an additional need: reserving recurring therapist capacity specifically for you.
What is retainer therapy?
A psychotherapy retainer reserves dedicated time in your therapist’s schedule for your care. Arrangements can provide approximately 17 or more reserved therapist hours per month, depending on the plan you agree together. Your therapist does not schedule other clients during those reserved hours.
Those hours can be used for therapy sessions and other agreed clinical support. You and your therapist determine how to use them based on your needs. With your consent, that may also include consultation with other providers.
The benefit is knowing that time has already been set aside for you, rather than having to find several openings in a therapist’s existing caseload. For someone with an unpredictable schedule, a period of focused therapeutic work, or a transition out of more structured treatment, that reserved capacity can offer greater flexibility and room to adjust support as needs change. Scheduling changes are arranged with your therapist rather than assumed to be available at any moment.
Therapy within those reserved hours is included in the retainer. You don’t need a retainer to arrange extended or more frequent sessions, however. Those may also be booked under a regular subscription when clinically appropriate and available.
How the hours are scheduled, what happens when they aren’t used, and whether time can be concentrated into a particular week must be agreed in advance. Reserved time does not mean immediate responses or continuous availability.
Custom arrangements can provide additional coverage or flexibility. The important starting point is a clear conversation about your needs and what the clinician can reliably provide.
Who is WellxNess for?
We work with professionals whose roles carry significant responsibility, including healthcare professionals, attorneys, executives, founders, and business owners. We also welcome adults from other backgrounds who find our approach and care model aligned with what they need.
You don’t need to be at a breaking point. You may want to understand why familiar patterns keep appearing, improve your relationships, process experiences you’ve set aside, or feel more connected to your own life.
The question is whether the care, clinician, and arrangement are a good fit for you.
Start with a conversation
A consultation gives you the opportunity to discuss your concerns, learn about clinician options, and understand the cost and structure of care.
Ask about the therapist’s expertise, what your subscription includes, and how your support could change if your needs change.
Book a complimentary therapist-matching consultation.
If you spend much of your life being the person others rely on, making room for your own care can feel unfamiliar. You don’t need to have the right words before you reach out. There is room to begin with what you know, and work out the rest together.
Warmly,
Kathryn Dietzway
Director of Clinical Operations
WellxNess